Refund Policy

At AstralHQ, we are committed to customer satisfaction and believe in the value of our digital products. To ensure that you feel confident in your purchase, we offer the following refund policy:

– **60-Day Money-Back Guarantee:** We offer a no-questions-asked, 60-day money-back guarantee for all our digital products. If for any reason you are not satisfied with your purchase, you are entitled to a full refund within 60 days from the date of purchase.

– **How to Request a Refund:** To initiate a refund, please contact us within the 60-day period. You can reach us through the contact information provided on our website. Please include your order number and the email address used to make the purchase in your refund request to expedite the process.

– **Processing Refunds:** Once your refund request is received and reviewed, we will process your refund promptly. Refunds will be credited back to the original method of payment. Please allow up to 10 business days for the refund to reflect in your account, depending on your bank or credit card issuer.

– **Digital Product Returns:** Given the nature of digital products, returns are not required to process a refund. Once a refund is processed, you will no longer have access to the downloaded product.

– **Exclusions:** Our refund policy does not apply to products purchased through third-party vendors or platforms. Please refer to the specific vendor’s refund policy in such cases.

– **Customer Support:** If you have any questions or concerns about our digital products or the refund process, please do not hesitate to contact our customer support team. We are here to help and ensure your satisfaction.

Our goal at AstralHQ is to provide high-quality digital products that meet your needs and expectations. We believe this refund policy supports our commitment to customer satisfaction and trust in our products.